HOTEL INTERNET
We have helped dreams come true for thousands of hotels over the last 18 years : from small motels to big brands
Hotel Internet Services
According to Hotels.com report and our own experience, free Wi-Fi is the most valued hotel amenity.
However, even if wi-fi is present, its implementation fails in many cases. An unreliable hotel Internet connection, a weak signal, or slow speeds are just some of the problems that guests have experienced.
These problems affected their satisfaction and an overall Hotel review rating.
To help hoteliers, we’ve developed several products that solve problems:
HotSpot Software: Easily control WiFi with industry leading software
Cloud WiFi : cloud hosted WiFi management
Kiosk Software : interactive wayfinding, promotions, excursions
Trip Advisor Booster : increase hotel rating
What amenities are deciding factors when choosing your hotel?
While free Wi-Fi is a must for both business and leisure travelers, people on work trips seem to hold this amenity on a higher pedestal. 53% of guests also wish free Wi-Fi was a standard amenity across all hotels.
How can you improve Hotel Internet?
Provide free Hotel Internet and paid tiered plans to monetize on high-speed Internet access
Integrate with PMS (Opera, Protel, IDS…) to simplify and automate guest login with name and room number
Show video ads on splash pages in exchange for complimentary Internet access. Promote services like SPA and restaurants
Allow guests to use multiple devices (laptops, tablets, smart phones) under the same shared account
Create different splash (login) pages for lobby, restaurant, rooms, and combine free and paid access
Easily create prepaid accounts or voucher tickets for walk-in guests
Limit connections with number of devices, daily limits on download, time, data
Protect from potential criminal activity by tracking guest web activity
Monitor Hotel Interent APs and get instant notifications in case of malfunction
Isolate guest devices to prevent multiple devices communicating and malicious attacks
How Hotel Internet software Works:
HotSpot Software Features
Control smartphones, tablets, laptops
- Manage bandwidth, download and upload
- No network changes, use your own WiFi hardware
Customize login pages for WiFi locations
Collect customer satisfaction surveys
- Provide coupons for completed surveys
- Improve rank on TripAdvisor, Yelp etc
API: Integrate with third-party software
- Website, MAC and IP whitelist
- Social login: Facebook,Twitter,LinkedIn,Google,VK
- Collect customer data for marketing
- URL filtering and logging of visited websites
- Internet plans per location
- Decrease speed for expired users
- Language editor with auto-language selection
- Set employee’s account access level
- Get real-time statistics and usage reports
- Watch online activity per customer
- Block websites with 2.5M domain web filter
Manage multiple hotel internet locations
- Active Directory Integration
- More than 50 customizable HotSpot themes
Create users or tickets with custom Internet plans
- Hotel PMS Interface to Opera, IDS, and 20+ more
- Accept credit cards & keep 100% profits
- Web self-care Customer Portal
- Access Point & Device Monitoring
- Automatic Emails for marketing
- Speed boost for off-peak hours
- Print your own WiFi voucher tickets
- Internet Sharing (NAT) for all devices
- Auto-login users to increase ease of use
Improve the TripAdvisor rating of your Hotel
Collect surveys and reviews from your guests and use it to improve your hotel’s TripAdvisor rating. Our system collects guest opinions when they are the most motivated to provide a positive review. Such a positive review is stored in the system for a followup, upon a guest check-out. We’ll automatically remind a guest about the good time he spent and suggest posting the review in TripAdvisor. This method increases the TripAdvisor hotel rating.
In addition, it prevents customer dissatisfaction by informing a manager of negative comments or complaints. If your guest complains in a survey, you will have a chance to correct the problem immediately and improve guest experience.
BENEFITS
Hotel WiFi Premium
HotSpot Software – Premium Edition
Unlimited guests, unlimited vouchers, collect guest details
Controls connection time and speed for multiple guest devices
Control staff and guest WiFi on all devices
Can be upgraded to Enterprise edition and add-ons
Hotel WiFi Enterprise
HotSpot Software – Enterprise Edition
PMS Interface to Opera and 30+ PMS
Remote HotSpot Operator for a front desk / reception
Hotspot Click – Image and Video Ads, Coupons, Surveys
Collect Guest Surveys to Increase Hotel TripAdvisor Rank
Our customers
Download Hotel Internet for Windows PC
- We’ll help you configure everything
- Technical support: Email, Phone, Online chat
- No obligations, zero-risk free trial