Hotel Internet 2018-04-15T08:37:24+00:00

HOTEL INTERNET

We have helped dreams come true for thousands of hotels over the last 18 years : from small motels to big brands

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Hotel Internet Services

According to Hotels.com report and our own experience, free Wi-Fi is the most valued hotel amenity.

However, even if wi-fi is present, its implementation fails in many cases. An unreliable hotel Internet connection, a weak signal, or slow speeds are just some of the problems that guests have experienced.

These problems affected their satisfaction and an overall Hotel review rating.

To help hoteliers, we’ve developed several products that solve problems:

  • HotSpot Software: Easily control WiFi with industry leading software

  • Cloud WiFi : cloud hosted WiFi management

  • Kiosk Software : interactive wayfinding, promotions, excursions

  • Trip Advisor Booster : increase hotel rating

What amenities are deciding factors when choosing your hotel?

While free Wi-Fi is a must for both business and leisure travelers, people on work trips seem to hold this amenity on a higher pedestal. 53% of guests also wish free Wi-Fi was a standard amenity across all hotels.

Free WiFi

How can you improve Hotel Internet?

  • Provide free Hotel Internet and paid tiered plans to monetize on high-speed Internet access

  • Integrate with PMS (Opera, Protel, IDS…) to simplify and automate guest login with name and room number

  • Show video ads on splash pages in exchange for complimentary Internet access. Promote services like SPA and restaurants

  • Allow guests to use multiple devices (laptops, tablets, smart phones) under the same shared account

  • Create different splash (login) pages for lobby, restaurant, rooms, and combine free and paid access

  • Easily create prepaid accounts or voucher tickets for walk-in guests

  • Limit connections with number of devices, daily limits on download, time, data

  • Protect from potential criminal activity by tracking guest web activity

  • Monitor Hotel Interent APs and get instant notifications in case of malfunction

  • Isolate guest devices to prevent multiple devices communicating and malicious attacks

How can you improve Hotel Free WiFi

How Hotel Internet software Works:

hotel internet

HotSpot Software Features

  • Control smartphones, tablets, laptops

  • Manage bandwidth, download and upload
  • No network changes, use your own WiFi hardware
  • Customize login pages for WiFi locations

  • Collect customer satisfaction surveys

  • Provide coupons for completed surveys
  • Improve rank on TripAdvisor, Yelp etc
  • API: Integrate with third-party software

  • Website, MAC and IP whitelist
  • Social login: Facebook,Twitter,LinkedIn,Google,VK
  • Collect customer data for marketing
  • More than 50 customizable HotSpot themes
  • Create users or tickets with custom Internet plans

  • Hotel PMS Interface to Opera, IDS, and 20+ more
  • Accept credit cards & keep 100% profits
  • Web self-care Customer Portal
  • Access Point & Device Monitoring
  • Automatic Emails for marketing
  • Speed boost for off-peak hours
  • Print your own WiFi voucher tickets
  • Internet Sharing (NAT) for all devices
  • Auto-login users to increase ease of use
  • URL filtering and logging of visited websites
  • Client isolation
  • Internet plans per location
  • Decrease speed for expired users
  • Language editor with auto-language selection
  • Set employee’s account access level
  • Get real-time statistics and usage reports
  • Watch online activity per customer
  • Block websites with 2.5M domain web filter
  • Manage multiple hotel internet locations

  • Active Directory Integration

Improve the TripAdvisor rating of your Hotel

Collect surveys and reviews from your guests and use it to improve your hotel’s TripAdvisor rating. Our system collects guest opinions when they are the most motivated to provide a positive review. Such a positive review is stored in the system for a followup, upon a guest check-out. We’ll automatically remind a guest about the good time he spent and suggest posting the review in TripAdvisor. This method increases the TripAdvisor hotel rating.

In addition, it prevents customer dissatisfaction by informing a manager of negative comments or complaints. If your guest complains in a survey, you will have a chance to correct the problem immediately and improve guest experience.

TripAdvisor

BENEFITS

Hotel WiFi Premium

  • HotSpot Software – Premium Edition

  • Unlimited guests, unlimited vouchers, collect guest details

  • Controls connection time and speed for multiple guest devices

  • Control staff and guest WiFi on all devices

  • Can be upgraded to Enterprise edition and add-ons

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Hotel WiFi Enterprise

  • HotSpot Software – Enterprise Edition

  • PMS Interface to Opera and 30+ PMS

  • Remote HotSpot Operator for a front desk / reception

  • Hotspot Click – Image and Video Ads, Coupons, Surveys

  • Collect Guest Surveys to Increase Hotel TripAdvisor Rank

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Our customers

Download Hotel Internet for Windows PC

  • We’ll help you configure everything
  • Technical support: Email, Phone, Online chat
  • No obligations, zero-risk free trial
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