Making customers happy while achieving high occupancy rates is every hotelier’s dream. We have helped dreams come true for thousands of businesses over the last 15 years : from small motels to big brands.
Free WiFi: #1 Hotel Amenity
According to Hotels.com report and our own experience, free wi-fi is the most valued hotel amenity. However, even if wi-fi is present, its implementation fails in many cases. An unreliable Internet connection, a weak signal, or slow speeds are just some of the problems that guests have experienced. These problems affected their satisfaction and an overall Hotel review rating.
To help hoteliers, we’ve developed several products that solve problems:
HotSpot : Easily control WiFi with industry leading software
Provide free wifi and paid tiered plans to monetize on high-speed Internet access
Integrate with PMS (Opera, Protel, IDS…) to simplify and automate guest login with name and room number
Show video ads on splash pages in exchange for complimentary Internet access. Promote services like SPA and restaurants
Allow guests to use multiple devices (laptops, tablets, smart phones) under the same shared account
Create different splash (login) pages for lobby, restaurant, rooms, and combine free and paid access
Easily create prepaid accounts or voucher tickets for walk-in guests
Limit connections with number of devices, daily limits on download, time, data
Protect from potential criminal activity by tracking guest web activity
Monitor Hotel wifi devices and get instant notifications in case of hardware malfunction
Isolate guest devices to prevent multiple devices communicating and malicious attacks
Improve the TripAdvisor rating of your Hotel ?
Collect surveys and reviews from your guests and use it to improve your hotel’s TripAdvisor rating. Our system collects guest opinions when they are the most motivated to provide a positive review. Such a positive review is stored in the system for a followup, upon a guest check-out. We’ll automatically remind a guest about the good time he spent and suggest posting the review in TripAdvisor. This method increases the TripAdvisor hotel rating.
In addition, it prevents customer dissatisfaction by informing a manager of negative comments or complaints. If your guest complains in a survey, you will have a chance to correct the problem immediately and improve guest experience.
How Hotel WiFi Software Works:
Upon accessing your hotspot, a guest is automatically redirected to your self-branded login page. To get the Internet access, the guest may login with an existing account or signup for your services: paying with a credit card or PayPal, charging the bill on the room number, or entering a voucher ticket. The entire profit is 100% yours !
If you provide a free WiFi service, a guest may sign-up for a free account, click a start button for anonymous access, enter a shared keyword provided on check-in. Antamedia Hotel WiFi software will control duration, speed and bandwidth, and optionally collect your customers e-mail, name, address, for your safety and marketing activity.
Increased guest satisfaction with better WiFi service
Variety of login methods, suitable for multiple guests’s devices, will make your guests happy. You can rest assured that their Internet access is well controlled
Increased social awareness with Facebook like
Complimentary Internet access in exchange for a Facebook Like is a common social media booster today. Increase hotel awareness in social channels by reaching guest friends and extend your marketing promotions.
Surveys delivered instantly to hotel representative
Collect surveys while guests are still in the hotel. If a guest complains, you can quickly resolve the problem. If the survey is positive, we’ll remind them to post the review on Trip Advisor.
Low Maintenance Cost
Software runs on your server. Our tech support will assist your IT staff to maintain the server.
Keep all profits
There is no revenue sharing with Antamedia or ongoing cost for voucher
Demonstration & Free Remote Setup
If you need initial help installing our software, please contact our tech support for assistance. We’ll remotely connect to your computer, install and configure HotSpot software for your Hotel WiFi Internet. Contact us.