To access your customers’ PCs, you will also connect to your Gateway with Remote Control, where you will see all your currently connected customers and be able to simply select a PC from the list to start Remote Desktop Control, File Transfer, Explorer and/or Chat.
Using Remote Control, you will be able to see everything your customers see on the screen and use your mouse and keyboard to control their PCs as if you were sitting in front of them.
You will also be able to chat with your customers, or browse through all their drives, files and folders remotely, download files or folders from their PCs, and send files or folders to your customers’ PCs by using simple Drag&Drop. Enabling a full drive access to Remote Host or Remote, you can also move, rename, delete and execute their files/folders remotely. If you need to show something on your screen to one or more of your customers, you can simply use the “Show My Desktop to Host” feature, which is built into Remote Control.